Privacy Policy

What We Collect

SpareBox Storage only collects Personal Information through this Website (www.spareboxstorage.com) when you choose to voluntarily provide such information. Personal Information can include, but is not limited to, your name, address, telephone number, email address, credit card number, cardholder name, and expiration date. SpareBox Storage may collect information from current and potential tenants who complete a reservation, move in, or contact form. SpareBox Storage does not knowingly collect or solicit information from anyone under the age of 13 or knowingly allow them to purchase our products.

How We Use It

SpareBox Storage may use Personally Identifiable Information to assist us in delivering our services to current or potential tenants. We use your information to conduct our business, respond to inquiries, enable you to retrieve information relating to your account, pay your bill, and renting additional storage units online.

Cookies

SpareBox Storage uses cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device. This information, which includes, but is not limited to, the pages you visit on our site, which web address you came from, and the type of browser/device/hardware you are using. These technologies are used by SpareBox Storage, our marketing partners, analytics, and service providers, e.g. call tracking platforms, to analyze trends, administer the Website, track users’ movements around the site, and to gather demographic information about our user base as a whole. We may generate reports based on the use of these technologies on an individual as well as aggregated basis. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features of our site may be limited.

Third Party Analytics Tools

SpareBox Storage utilizes third party analytics tools such as Google Analytics to collect non-personally identifiable information using cookies. Certain types of information, such as geo location, browser, website behavior, and demographic data are collected.

Aggregate Information

The Website may track the total number of visitors to our site, the number of visitors to each page of our Website, browser type, IP addresses, and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use.

Third Party Disclosure

We may provide personal information to third-party service providers for purposes of payment processing and conducting our business. We may also disclose and transfer Personal Information to third parties in the event we are required to respond to a court order, subpoena, discovery request, or other legal process, or if in our good faith opinion such disclosure is required by law; at the request of governmental authorities conducting an audit or investigation; to verify or enforce compliance with other agreements or policies governing the Website, or applicable laws, rules, and regulations; or whenever we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of our company or the Website, its users or other third parties. We also reserve the right to investigate, prevent, or take action regarding illegal or suspected illegal activities and to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.

Information Security

SpareBox Storage takes reasonable and appropriate steps to ensure the security of the information that has been provided to us. The information you provide to access your account, make bill payments, and rent units is protected using industry standard security technology such as Secure Sockets Layer (SSL) encryption technology and tokenization of payment information.

Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon the posting of the revised Privacy Policy to this Website. However, we will not use Personal Information collected via this Website in a manner materially different than what was stated at the time it was collected.