Benefits of Contactless Self Storage
The self-storage sector is being affected mightily by contactless technology, and for all the right reasons. The model offers a chance at creating potential new revenue streams in what is an increasingly competitive marketplace. Plus, it allows operators to entice customers with convenience while improving their own operational efficiencies and cutting unnecessary costs. Customer ease is the crux of the buyer journey. Units for off-site self-storage are never sold on-site. This begs the question of how these companies can stay in business while serving the 21st century's constantly on-the-go lifestyle.
Websites make virtual unit rentals possible, day or night. And if you like, from just about anywhere.
One of the more popular tools for creating a virtual rental experience is the kiosk. Self-storage kiosks are actually quite remarkable; they bring with them the many attributes and capabilities of an in-office manager. They do it in a way, however, that is far more convenient because their functions are far more streamlined. And that is important because a rental process that is convenient for customers and, as a result, for facility operators as well is a risk mitigation tool. Convenient leasing reduces just about all the risks associated with self-storage leasing. When it comes to risk, there is one part of the customer experience that a contactless model greatly improves: cleanliness. We give people the option to do everything involved in the customer-buyer journey over the web or with a single touchpoint at our self-storage kiosks. This has effectively reduced the number of contact points between people, which is a good thing, because fewer contact points mitigate the spread of germs.
Using contactless technology has another benefit: it enables the customer and the self-storage company to make payments that are fast and easy. Making payments that are fast and easy is one thing, but it's also nice to know that nowadays payments can be made with security that's built right into the technology. Contactless payment systems have embedded security measures that, by design, enable safer transactions on two fronts.
SpareBox Storage is part of the contactless kiosk model that is transforming self-storage. No longer are appointments necessary to access our facilities. Just walk up and do your thing, with three access points to choose from:
- Kiosk; 2) At a Remote Access Entry Door; 3) Inside the contactless facility.
When our operating hours are over, access is still available at any time, 24/7. Follow the links to check out locations near you to start renting with us today.